ENG 
Contact Center Consulting
CCOS can provide Hosted PBX, IVR, ACD, Custom Desktop Solutions, Outbound Campaign Management, Call Recording, Screen Monitoring/Capture, Agent Scoring, Chat, Email, SMS, and Workforce Management in a PCI Certified Environment
Rather than allow captive clients to engage third parties such as Zendesk to provide services or bundle into the base price, with no mark-ups , CCOS should provide sophisticated services instead, IT/BD/BI proposes an “Al la Carte” approach!